Today’s notes, and tips for Monday

Today we talked about process documentation. Many of you had good examples of documentation successes and failures from your work and school experience. If you want to get credit for today’s blogging assignment, please post by 10 a.m. Friday. Instructions are here. On Monday we will discuss documentation some more: standards, methods and styles for practices and processes. We will spend some time talking about the final documentation project as well. Slides from today are here.

As you know, the final version of the research paper is due Monday at 10 a.m., either as an email attachment or as a print copy handed in at the beginning of class. Please review the checklist (.pdf) before turning in your final version. If you have any questions about the paper, please do not hesitate to get in touch, but do not wait until the last minute. Good luck!

~Prof. L.


online documentation

With so many files that so many people taking for granted is no wonder why online users are so mixed up finding documents that they are important to them. Luckily for us we can stored files onto the computer without the hassle of our files being lost. However public computers can not be stored for security reasons. Like other people they use memory cards such as USB, Flappy disks, and CD rom to save online files. There are so many ways to save online, one great way to save files is using favorites that way it will save time without typing a single keyword. Another way to save online is by exporting into specialized files such as PDF, JPEG and etc. By using the PDF you can look back at your online file and not worrying about updates or notices. preserving online Documents is critical to so many people. They tend to save it on to a disk for future references, others email themselves and soon thereafter put it in a file. Other websites such as Google does just that saving online documents on google is easy and it is free to use. If people preserved online documents without having to close the window and reopen it and find out that the webpage is either updated or deleted. Most likely people will find the document on their file and not wasting time searching every keyword.

Medical Bill

The medical bill process starts when the patient enters the Providers office and verifies that their insurance is accepted by the provider. Then in the office they will gather the patients personal information including her medical history it will be entered in a medical software. After the consultation a Superbill is created using the correct code from the CPT and ICD 9-CM Books for every procedure and diagnosis done for the patient. A medical billing office will receive all the superbills per consultation and will create claims that are submitted for processing to receive payments from the insurance. If a payment is received for the services rendered then would come the posting of the payments. Files are created to keep record of every claim paid including copies of checks received. There will also be files for every Eob (explanation of benefits) to keep record of reasons for paymentsor non payments. A copy of a Eob will be sent to patient.

Next would be the Follow Up which consists of printing out an aging report and calling each patients insurance company to find out the status of the claim, either a denial, payment or still in process. This information will be entered in the patients history and the owed amount will go to the patient responsibility. Or if there was an unjustified denial the claim will be entered for resubmittion with then necessary documents. Last step is giving the provider a report of payments and non payments.

process documentation hw

Process Documentations are new to me.  At first, I thought it was like a How to video but I realized there is more to that. An example of a process documentation that I found was an article called Guide to Writing Policies and Procedure documents. This process documentation is in print and it goes in depth and explains in detail how to prepare a policy or procedure document for UC Santa Cruz’ InfoSlug on-line policy and procedure system.  It goes step by step to explain the process. It also starts out with questions and answers them to make the audience more clear. This article is an guide that will help the writer understand the policies of the campus and the procedure framework. It is a resource and helps the writer organize their writing. This guide is very helpful because it is a “how to” and it breaks everything down in parts and explains it in detail.

Mona Samad

T-Shirt War 1 and 2 (Process Documentation)

So not to long ago online, on YouTube I was able to come across a very interesting video which demonstrates how two individuals named Rhett and Link were able to create a commercial for two well known selling brands known as McDonald’s and Coke. They were first discovered through their creativity in making a video through YouTube called T-Shirt War which was a stop-motion animated video that enable viewers to see a war between the two individuals through their t-shirts. Through the graphics, sounds, and animations, Rhett and Link were able to go at war against each other by visually communicating and making the graphics in their t-shirts come to life.

So you can get a better idea as to what they do, here is a link of the first video which got them discovered:

As you can see they make everything come to life through their expressions, movements, and animation. Now, you are probably wondering the steps they took in order to create such a creative video.

Well, in this video below, Rhett and Link give us a full sneak peak of the process, creation, and editing of the T-Shirt War 2 video for the McDonald’s and Coke commercial. This video is a form of process documentation because it shows the steps as to how they make the graphics, animations, and sounds for this commercial:

As a graphic designer it is exciting to see how two individuals landed on such a great opportunity and are able to recreate and demonstrate to all their talent through the making of The T-Shirt War 2 Commercial. I also like the fact that they show and give credit to all the other people who took part in making this project happen.

-Astrid Sarmiento

Notes for next week

Hope every0ne is having a relaxing and productive Spring Break. I wanted to remind you all about next Wednesday’s reading assignments, blog homework, and very short 2-question quiz on the readings (see my earlier post for links to the readings) . Starting next week, we are going to discuss the documentation of processes and its importance in academic and professional work. See my earlier post for more information about process documentation, or use the internet to learn more, taking into consideration all we have covered concerning the importance of critical evaluation of web resources. The readings for Wednesday 4/27 will also help you understand process documentation. The blog post assignment for Wednesday is a bit different from past blog assignments:

  • Find one example of process documentation in any format (print, online, video, audio)
  • Read it!
  • Write one 100 word (or more!) blog post in which you describe, summarize and critique your example and link to it if possible; if you find a video, embed it into your post
  • Be prepared to demonstrate and discuss your example in class

~Prof. L.

An example of process documentation

Process documentation is the recording or writing down the steps of a process. First, a need for instructions or a plan is identified. Then the process is performed, and all of the steps in the process are recorded or written down.  The documentation can be a text document in print or online (a Word document or a wiki, for example), or it can be a video or audio file, or a series of images that show someone else how to carry out the instructions or implement the plan identified in the first step. By way of providing an example of process documentation, I want to show you a video that documents the process of working with Track Changes in a Word document, something you will need to know how to do to prepare your final research paper, which is due on Monday, May 2. ~Prof. L.

Notes from today, and homework for Wednesday, April 27

On Wednesday, April 27 we’ll be discussing process documentation: the capture or record of how something is done, made, or produced so that others may learn the process. Please read the following articles: Edge, “Write it Down!” and Robinson, “Documentation Dilemmas.” Also know that there will be a very short quiz on the readings. You have one blog post assignment as well.
  • Find one example of process documentation in any format
  • Read it!
  • Write one 100 word (or more!) blog post in which you describe, summarize and critique your example and link to it if possible; if you find a video, embed it into your post
  • Be prepared to demonstrate and discuss your example in class

Slides from today are here. If you have ANY questions about your research paper, whether it is about my comments, or how to accept or reject changes, or anything else regarding the content or format of your paper, please get in touch. I’ll be around campus for much of Spring Break, and near email at other times. The final version of your research paper is due Monday, May 2.

Notes from today, and homework for Wednesday 4/13

On Wednesday we’ll talk more about documentation: standards, methods and styles for citing text and non-text media. Please read Badke Ch. 9 and browse Purdue OWL’s APA and MLA Style sections. I should have graded and returned most of your research paper drafts by Wednesday or Thursday. If I return your draft to you as an email attachment, please acknowledge that you are able to open and read the attached document. If you have questions about how comments and track changes work, or how to accept or reject changes and delete comments, please get in touch. Please be aware that I have changed the due date for the final version of the research paper from Wednesday, April 27 to Monday, May 2.
We will also talk a little bit about the final documentation project & presentation, due on the last day of class.

New link to Monday’s reading

The link I posted Wednesday for the Howard article may have gone bad, appropriately enough. Try this one:  A Modern Scholar’s Ailments: Link Rot and Footnote Flight.

~Prof Leonard